Forum Moderation Review System

[Rawrplus]

FORUM MODERATION REVIEW SYSTEM

- Perdere qui cogitat malum in eam -

Hello Ambrosians,

We are glad to introduce the latest addition to services of Ambrosia Community™ -  Forum Moderation Review System (FMRS).
This system is aimed to cease the amount of unfairly taken decision against the members - visitors of Ambrosia Forums. We basically allow users to get their forum penalty (Warning, Moderation, Mutation) get reviewed close-up and get analyzed by the members of the Highest Order - Community Leaders & Emperors. We are trying to enforce civil standards in our forums and keep the discussion friendly, but every now and then, all of us can get exhausted or have a bad day and hand out a warning on occassions, which we would under normal circumstances ignore. So if you feel like the punishment you have recieved was too harsh or even flat out unfair, you have full rights to get your case reviewed by the actual Community Leaders and Emperors of the Ambrosia Community.


Guidelines on how to use the Forum Moderation Review System (FMRS):

• Click on the HELPDESK button in our Navigation Panel
• Post a new ticket
• Set Urgency Rate to High
• Use an adequate ticket title - including your name and what the ticket is about
• Make sure to select Forum Moderation Review System Department or your ticket will not be reviewed !!!
• Try your best to explain your situation and explain why you feel like the decision taken was unfair from your point of view

With the introduction of Forum Moderation Review System (FMRS) we hope to eliminate all sorts of user anxiety and arguments regarding the decisions. We swear to do our personal best in reviewing the tickets and promise to put all the bias aside so the users asking for a review will get 100% fair decision. This means, if you feel like you have a personal conflict with one of the members that posses forum administration rights and you feel like they have used them unfairly and not according to Ambrosia's Regulations, you are free to request a review.
These reviews as mentioned, are only accessible and viewable only by Community Leaders and Emperors so you don't have to fear that the administrator you have disagreements with will dislike you even more. We keep these cases in maximum discreetness and we guarantee you a private and personal approach only from the members of the Highest Order.

One last thing to keep in mind -

• a) If you submit for a review and the reviewer agrees with the administrator and thinks you should have been punished either way you automatically lose any chance for re-appeal and all your future requests regarding that 1 specific action taken against you will be automatically denied and you'll have to wait for it to run out - in case it's a temporary punishment. If it is a permanent punishment, you can re-appeal after 3 months.

• b) If the member of the Highest Order agrees that you have been punsihed unfairly, they will immediately remove that specific warning/moderation/mutation and will further procceed to inspect the administrator that has punished you unfairly. If we notice more cases of unfair judgement, we will take actions accordingly

We truly hope this will bring more balance and actual working and well estabilished procedure that is fair to everyone. We still hope to keep the discipline in forums, but on the other hand, we still want to keep freedom of speech for everybody on the forums and this is exactly what we aim to achieve. Simply put, this procedure has more consequences than the typical Warning / Moderation Removal request for both ticket submitter and administrator and should only be used in serious cases. We think this will help us a lot in the long run and sincerely hope you are happy with our most recent addition to the large list of procedures availbe to members of Ambrosia - so they can truly experience not only the gaming at its best on our servers - but also high quality discussion on our forums.


Best Regards,
Members of the Highest Order













Author's note: This post is open to discussion for 10 days. After that, all the replies will be removed, topic will be locked and set as sticky. For now you're free to post any feedback regarding this topic or even potential improvements to it.

[tajski]

Now that should clean up the trouble that some of us have with some members of high staff. I've got a quick question regarding "reporting" a member of high staff team. I understand this system is basically to look at the warning you got and if in your opinion you've gotten it unfairly then you post a ticket however I'd like to make a report or something of this kind about a member(s), would you still consider it or drop it as it doesn't exactly match this system requirements.

All I'm wanting is discreetness therefore I don't want to post a report in the "Report an Admin bla bla" board but post a ticket and talk with the emperors and r+ in private.

Is that something you guys accept or not?

[Pim]

Looks great! Nice thinking!

[thEnd]

Action ...

[Razzi]

Looks good, i hope everything goes smoothly now and High staff can see members point.

[Rawrplus]

Now that should clean up the trouble that some of us have with some members of high staff. I've got a quick question regarding "reporting" a member of high staff team. I understand this system is basically to look at the warning you got and if in your opinion you've gotten it unfairly then you post a ticket however I'd like to make a report or something of this kind about a member(s), would you still consider it or drop it as it doesn't exactly match this system requirements.

All I'm wanting is discreetness therefore I don't want to post a report in the "Report an Admin bla bla" board but post a ticket and talk with the emperors and r+ in private.

Is that something you guys accept or not?

This procedure is directly aimed at Warning / Moderation / Mutation.
If you want to file a complaint that has nothing to do with it, please send a PM instead.

Also if you've read the thing properly, you'd know the procedure is readable by Community Leaders & Emperors only

Action ...

Excuse me?

[tajski]

This procedure is directly aimed at Warning / Moderation / Mutation.
If you want to file a complaint that has nothing to do with it, please send a PM instead.

Also if you've read the thing properly, you'd know the procedure is readable by Community Leaders & Emperors only

I did hence I was wondering if you accept such tickets or not.

[SilverQuick]

Sounds great guys, keep it up.

[thEnd]

@r+ that's my joy of an actual action where I see an actual implemation of new sort of rules regarding forum moderation. Long time ago I've seen things going wrong however the time has come when some alterations has been done.

In one word I can say - ACTION...

[Lagger]

Dumb q, muted guys can still submit a ticket?

[Ren0k.]

sweeet kjiklll and im durnk

[Ray]

Dumb q, muted guys can still submit a ticket?

Yes they can

[Ed]

@r+ that's my joy of an actual action where I see an actual implemation of new sort of rules regarding forum moderation. Long time ago I've seen things going wrong however the time has come when some alterations has been done.

In one word I can say - ACTION...

Things weren't going wrong, if you saw it then being a FM you could of suggested your idea to be reviewed. That is the problem, why most of us get annoyed when people just whine and don't even try to say what could be implemented better and how. The system was working, but unfortunately it took a wrong direction and was used too strictly and harshly. That wasn't anyone's intention. Even now some people take things too literally about the new system and way of how to present themselves on forum. People are different and we need to find the best way to keep 90% happiness at all times. To achieve 100%, well we don't live in a fairy tale, can't please everyone.

Hopefully this system won't be abused and used wrongly. There will be a lot of pressure to Emperors solving cases. 

Things change and for the better. We learn from our mistakes, from our past and we deem to be better. It is inevitable to fall sometimes, but the best can pick themselves up and climb back to the top.

Just remember guys, if there is something wrong or you see that things could be done in a better way, don't be afraid to speak and say, as long as you give objective criticism and can give an idea on how things could be done better.

[thEnd]

don't be afraid to speak and say, as long as you give objective criticism and can give an idea on how things could be done better.

exactly what im about
Courage to speak OUT about the things "what I dont like" is a must for the forums imho, so once again a review of the warn system is a nice way for an actual action in doing things better...

[Santa]

GoodJob ... Very cool