November 08, 2026, 04:13:12 pm

Author Topic: SUPPORT SECTION RULES & REGULATIONS  (Read 341 times)

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Offline Rawrplus

SUPPORT SECTION RULES & REGULATIONS
« on: August 06, 2013, 11:12:23 pm »
[info]Ambrosia Support Section Rules & Regulations:[/info]

  • Try to use our search tool before actually submitting a support ticket. Not only it will save yours, but also ours time
  • All sorts of off-topic discussion will be removed, there may be actions taken against the guilty
  • Cease the troll comments/posts to reply to someone wanting to buy a hardware part e.g
  • Ambrosia support section will not deal with technically unrelated issues, such as what shoes should I buy for prom, any questions related to hacking etc. These questions will be closed without a warning
  • If you're looking for a download, please use our download section instead. If there occur any issues during installation or download, you are eligible of contacting our support
  • We expect each person submitting a support request to have least mediocre English speaking ability, which will make it easy enough for us to understand.
  • Once you post a support request, we expect you to check your topic least every three days.
  • For those answering support requests, please make sure to check if there's no other option left before suggesting a system / software re-installation or removal
  • All of Ambrosia Official Forum Rules apply to this board as well
  • Player must always get a a good  Subject which explains the Problem they have. If Steam Problem, he has to write "Steam Problem" not just "Help"
  • After you solve a Problem, you have to explain how you solved it. Not just "Solved Lock pls" But for Example: " I've solved it, after I reinstalled Steam"
  • For better support service, you must reply with your updates within 4 days, otherwise your topic will be trashed unless asked to wait for a better answer.

[info]Thank you for using our forums properly, respecting our rules & regulations.[/info]
« Last Edit: July 26, 2014, 10:01:41 am by Rawrplus »


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