Well Well Well ...
I feel that its a little bit bad to ban him permanently!, I didnt see exactly what happened.. but i said india ... When i said it .. he said they're a .... people (or something like this) ... Frosty made mistake .. and we all agree that he did!
SO i think its better to let him apologize to all in the forums (player, Admins, indian people).. and reduce the ban to 1 week.
if he is a new in the server .. then ill say ban permanent .. but he is a good boy, and we have to deal with old players in another way that we deal with new people!
This is my opinion and the first and last opinion will be to the HA! << Not first and last reaction xD
GL