No support because of one reason.
Your english level is so much low, that if you ban a cheater, and that same cheater wants the situation explained, I doubt we are going to search for translators online. Another thing is that, because of your low English, if some of the players request something, you will not be able to satisfy because of not understanding what they want, that means players will leave because of lack of experienced administrators.
My advice is : Work on your English few months, gain a good reputation between members/players and then re-apply, until then I give you my No Support.
Regards,
Popay