1. God. So many damn rules about small things. Sometimes reinstalling or downgrading does the job. Putting a rule for that would sorta limit the help users can give. I don't like it.
2. No, that is just too long and not needed. Sooner or later every topic will have a damn form... We do not need forms, we all know how to speak english and we do not need forms to help explain suggestions.
As far as i can see, there are no issues so far and not enough to make me think we need forms. It's just a support section, people can type up their issues easily without forms and i think it would be better like that.
With all due respect with your opinions, but i do not agree with it.