Ambrosia Community

General Category => Suggestions / Feedback => Accepted Suggestions => Topic started by: DonTodo # on August 06, 2013, 12:59:17 am

Title: Suggestion on support section.
Post by: DonTodo # on August 06, 2013, 12:59:17 am
I got 2 suggestions for the support section on the forums.

1st: add a extra rule about the fact that people sometimes just instantly reply with reinstall cs or downgrade cs.
As this is most of the time inrelanvant and sometimes people dont want it.

2nd: make a little form for suggestions.
As in 2 different type of forms. Cs based. Other problems.
In the form people can explain relevant info like cs downgraded yes no or steam or non steam. This is important to know to and makes it easier in my opinion to support someone.

Thanks in advance.
Greetings,

DonTodo
Title: Re: Suggestion on support section.
Post by: terraboN on August 06, 2013, 06:04:37 pm
1. God. So many damn rules about small things. Sometimes reinstalling or downgrading does the job. Putting a rule for that would sorta limit the help users can give. I don't like it.

2. No, that is just too long and not needed. Sooner or later every topic will have a damn form... We do not need forms, we all know how to speak english and we do not need forms to help explain suggestions.
As far as i can see, there are no issues so far and not enough to make me think we need forms. It's just a support section, people can type up their issues easily without forms and i think it would be better like that.

With all due respect with your opinions, but i do not agree with it.

Title: Re: Suggestion on support section.
Post by: Rawrplus on August 06, 2013, 10:50:21 pm
1. I'll add a little tip, to make sure there's no other option to do before suggesting a software / system re-installation or removal
2. not a good idea
Title: Re: Suggestion on support section.
Post by: Rawrplus on August 06, 2013, 11:16:45 pm
Nevermind, I re-made entire rules & regulations of support section.

Tho I assume I can move this under accepted.